Effective Communication Tactics for the Modern Workplace

Unlock the power of effective communication in the modern workplace with our Effective Communication Tactics for the Modern Workplace course. In today’s digital age, we send emails and texts daily, and virtual meetings have become the norm. Research shows that the average person sends over 52 texts and deals with around 121 emails daily, while virtual meetings have surged from 48% to 77% between 2020 and 2022.

This course equips you with the essential skills to excel in this digital landscape. Learn the art of crafting expert emails tailored to your specific audience. Discover how to efficiently navigate the Microsoft Outlook platform, enabling you to locate crucial information and send professional, impactful messages.

In addition, explore the world of instant messaging, using chats to streamline short-term projects, and harness the power of tools like Microsoft Teams’ status feature to communicate seamlessly with colleagues. Manage your conversations adeptly, facilitating file sharing and scheduling Teams meetings directly from chats.

Take your virtual meetings to the next level by utilizing collaborative features like breakout rooms, polls, and real-time captions. Customize meeting options to ensure a seamless and productive virtual meeting experience.

Furthermore, this course introduces you to the Viva Suite within MS Teams, allowing you to build communities and engage in leadership opportunities through Viva Engage. Gain insights into your work patterns and seize learning opportunities with Viva Learning through Viva Insights.

Elevate your workplace communication and collaboration skills with our comprehensive course and thrive in the modern professional landscape.

In this course, students will learn how to:

• Craft professional emails for internal and external parties using the Microsoft Outlook platform tools.
• Set up professional email signatures, create out-of-office replies, and learn to search and organize your inbox effectively.
• Use status in Teams to know when co-workers are available to communicate with and to inform others of your availability.
• Create small group chats and use them to manage short-term projects by sharing files, scheduling meetings, and sharing critical communication.
• Bring collaborative elements into a Teams meeting like break out room, screen sharing, the Whiteboard app, live captions, and polls.
• Set the meeting options to control the virtual meeting experience and record meetings to share important information.
• Bring Viva into MS Teams to create a connection in the workplace.
• Use Viva Connect to bring users closer to the organization and Viva Engage to build community and shared events.
• Utilize Viva Insights to better understand how you work and provide praise and feedback to co-workers.
• Embrace learning opportunities with Viva Learning by attending virtual courses inside Microsoft Teams.

WHAT YOU GET

Certificate of Completion

• Earn a certificate each time you complete a course.
• Showcase your commitment to continuous growth and professional development.
• Impress potential employers.
• Enhance your professional profile.
• Available in PDF format to Download or Print.

INSTRUCTOR

Elissa Smith

Meet Elissa Smith, the seasoned expert in the art of optimizing software tools for everyday success. With over two decades of experience as a professional facilitator and course designer, Elissa has honed her craft by training employees at renowned organizations such as Nike and Mastercard. Elissa's educational journey includes the attainment of a master's degree in education and Instructional Design, solidifying her status as a true authority in the field. Her passion lies in helping learners discover the untapped potential of software tools that permeate our daily lives, empowering them to harness these tools to their full advantage. In Elissa's world, software isn't just a tool; it's a gateway to unlocking efficiency, productivity, and success in every facet of life. Join her on a journey of discovery as she reveals the smartest and most effective ways to leverage software tools. With Elissa as your guide, gain a profound understanding of these tools and learn how to harness their power to achieve your goals. Get ready to embark on a transformative learning experience that will forever change the way you interact with software.